Frequently Asked Questions
Not sure what service you need or how we work? Whelan Truck Repair’s FAQ page gives you quick answers to keep your truck running and your schedule on track.
Whelan Truck Repair knows that when your truck needs service, clear answers matter. This FAQ covers the most common questions about our repairs, scheduling, and capabilities. Whether you're dealing with a breakdown or planning maintenance, we’ve got the details you need.
Frequently Asked Questions
What Types of Trucks do you Repair?
We repair all makes and models, including Freightliner, Kenworth, Peterbilt, Volvo, Mack, International, Western Star, Hino, and Isuzu. We handle both light-duty and heavy-duty commercial trucks.
Do you Offer Mobile or Roadside Repair?
Yes. Our mobile service team can come to your location for on-site repairs, diagnostics, or breakdown support. This helps reduce downtime and towing costs.
What's The Difference Between Air Suspension and Leaf Spring Suspensions?
Air suspension uses air-filled bags to absorb road shock, offering a smoother and adjustable ride. Leaf spring suspension relies on stacked metal strips that flex under load. While leaf springs are durable and simple, air systems provide better comfort and ride control.
Why Is My Truck Suspension So Bouncy?
A bouncy suspension often points to worn shocks or struts that can no longer control movement. Other causes include sagging springs or unbalanced loads. If left unchecked, it can lead to poor handling, faster tire wear, and stress on other components.
What Causes Alignment To Be Off?
Alignment can be thrown off by potholes, curb hits, worn suspension parts, or heavy loads. When alignment is off, tires wear unevenly and handling suffers. Regular alignment checks help maintain performance and extend tire life.
What Parts Of A Tire Cannot Be Patched?
You should not patch the sidewall, shoulder, or any area with a puncture over 1/4 inch in diameter. These spots flex too much or lack structural support. Patching these areas can lead to dangerous tire failure under load.
What Areas Do You Serve For Truck Repairs?
As well as Ottawa, ON, we proudly serve:
Gatineau, QC; Kanata, ON; Orléans, ON; Carleton Place, ON; Rockland, ON; Arnprior, ON; Smiths Falls, ON
Wondering How You Can Get in Touch?
Contact Whelan Truck Repair at 613-831-7677. Our expert team is ready to get you back on the road quickly and efficiently.
